End-to-end design work spanning enterprise software, government applications, and luxury travel platforms, from research through production.
Founder-led pantry and freezer inventory app, born from a real personal problem. I own product design and the frontend build end-to-end across web, iOS, and MAUI: JTBD research, naming, UI, and AI-assisted capture. An engineering partner owns the platform.
Abyte LLC · 2026
Redesigned how structured domain knowledge gets extracted from subject matter experts for complex enterprise builds. Replaced a slow, error-prone SME-training loop with a generated prompt that bootstraps a persistent, agent-driven workspace to extract, verify, and deliver knowledge in the exact structure the software requires.
Independent Consulting · 2026
Traced a shipped-but-unmeasured feature back to a meaningful recovery in revenue: proof that a design decision moved money, with no attribution modeling required.
A Luxury Travel Platform · 2026
Led a comprehensive transformation of destination pages for a luxury travel platform using a jobs-to-be-done framework. Repositioned the brand as a market leader focused on authentic traveler intent, backed by research, executive alignment, and a scalable design system.
A Luxury Travel Platform · 2024
Applied OOUX, Shape Up, and JTBD methodology to bring systematic rigor to an ambiguous, technically complex multi-day travel product, mapping 10+ interconnected object types and negotiating a 4-week MVP that shipped on time.
Full write-up available on request.
Context Travel · Luxury Travel
Designed and deployed a real-time availability link system that eliminated multi-day rescheduling delays during service recovery, reaching 66% utilization and 33% client self-service adoption in its first month.
Full write-up available on request.
Revived a stalled cross-functional initiative, applying JTBD methodology to shift tour naming from SEO-first to customer-job-first, then stress-tested the framework across 60+ Rome products ahead of company-wide rollout.
Full write-up available on request.
Redesigned the review system's photo upload flow and dual-state review presentation to surface high-value content and amplify trust signals, supporting conversion optimization across all review types.
Full write-up available on request.
Ran technical SEO and accessibility audits across core user flows in a two-week sprint, shipping systematic improvements that balanced organic traffic goals with inclusive design principles.
Full write-up available on request.
Full design and code audit of a public-facing enterprise application. Identified WCAG violations, delivered prioritized fixes, and produced a sales-ready accessibility artifact for client-facing leadership conversations.
Full write-up available on request.
Baker Hill Solutions · Enterprise
Research-led UX for field consultants at the Indiana Department of Labor, organizing complex multi-step workflows for mobile use while balancing field usability with regulatory compliance.
Full write-up available on request.
Indiana Dept. of Labor · Government
I’m currently open to senior and principal-level roles where design strategy drives real business outcomes.